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Managing and Leading the Civil Service: Knowledge Management and Knowledge Transfer in the 21st Century

30 marzo, 2017



Baby Boomers are now reaching retirement age in record numbers. We need to be doing everything necessary to bring the next generation of government leaders onboard, and to ensure that the expert knowledge of the actual managers is preserved. For public sector organisations, it is especially important to plan an intervention to deal with the current phenomenon of large-scale retirement. The discipline of Knowledge Management has been offering tools and methodologies which help organisations to resolve these types of issues for a while now. Specifically, knowledge transfer programmes are one of the most efficient proposals which ensure the transfer of critical knowledge between generations. There are countless benefits to these programs, one of the most important being the continuity of effective governance in public administrations and the resulting positive perception of the public sector among citizens. 

How will it help you?
Not all organisations (public or private) have successfully developed such programmes. At European level, there are many different programmes in place in which the level of production, development and reached objectives vary substantially. 
And you will be able to: 

  • discuss on the stages for development of a conceptual KM framework building up strategies and plans for implementing it;
  • learn best practices from real examples and design training and intervention programmes for efficient knowledge transfer between generations.

Each session will have a theoretical component, followed by interactive activities. Throughout the seminar, there is an emphasis on real life examples and supported group work. 

Who will benefit most?
This seminar is aimed at public officials from all levels of government, and especially those responsible for human resources and/or training. The seminar will equip them with the knowledge and practical tools to design training programmes and interventions to confront this challenge of generational knowledge transfer.


30 marzo, 2017
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Instituto Europeo de Administraci
Licencia Creative Commons Red Social NovaGob, (cc) 2017.

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